Udaan skill academy Shiprocket

Introduction

Shiprocket is an Indian logistics and shipping company that provides end-to-end e-commerce shipping solutions for businesses of all sizes. It was founded in 2017 by Saahil Goel and Gautam Kapoor and has quickly become one of the leading logistics providers in India, with a presence in over 26,000 pin codes and partnerships with over 17 courier partners.

Shiprocket’s services include shipping, fulfillment, and logistics management solutions for businesses looking to sell their products online. They offer features such as automated order processing, shipment tracking, and real-time analytics to help businesses streamline their operations and improve their overall customer experience. Additionally, Shiprocket offers affordable shipping rates and has a user-friendly platform that allows businesses to easily manage their shipments and track their orders.

Problem/Challenge/Opportunity

  1. Multiple courier partnerships: Shiprocket has partnerships with over 17 courier partners, which enables businesses to choose the best shipping option for their needs, based on factors like delivery time, price, and location.

  2. Shipping costs: Shiprocket offers discounted shipping rates for businesses, which can help them save on shipping costs and improve their profit margins.

  3. Shipping automation: Shiprocket’s platform automates order processing, tracking, and returns management, which helps businesses save time and streamline their operations.

  4. Shipping tracking: Shiprocket provides real-time tracking information for shipments, which allows businesses to keep their customers informed about the status of their orders and improves the overall customer experience.

  5. Shipping to remote areas: Shiprocket has a wide network of delivery partners, which allows businesses to ship their products to remote and hard-to-reach areas in India.

Business Model

  1. Shipping and fulfillment services: Shiprocket provides businesses with a range of shipping and fulfillment services, including order processing, packaging, labeling, and dispatch. They also offer automated workflows to streamline the shipping process and real-time tracking to keep customers informed about the status of their orders.

  2. Courier partnerships: Shiprocket has partnerships with over 17 courier companies in India, which enables them to provide businesses with a wide range of shipping options at discounted rates.

  3. Technology platform: Shiprocket’s technology platform allows businesses to manage their shipping and fulfillment operations from a single dashboard. The platform includes features such as automated order processing, shipment tracking, and real-time analytics to help businesses improve their operations and customer experience.

  4. Revenue model: Shiprocket earns revenue by charging businesses a fee for their shipping and fulfillment services. The fee is based on the weight, destination, and shipping method chosen by the business. They also offer additional services, such as cash-on-delivery and returns management, for an additional fee.

Team

Saahil Goel: Saahil is the CEO of Shiprocket and has over 10 years of experience in e-commerce and logistics. Prior to founding Shiprocket, Saahil co-founded Kraftly, an online marketplace for unique products.

 

Gautam Kapoor: Gautam is the Co-founder of Shiprocket and has over 10 years of experience in building technology platforms. Prior to founding Shiprocket, Gautam was a co-founder at KartRocket, an e-commerce platform.

 

Vishesh Khurana: Vishesh is the Co-founder of Shiprocket and has over 10 years of experience in e-commerce and logistics. Prior to founding Shiprocket, Vishesh co-founded Parichay, an online marketplace for books.

Case Studies

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